PRIVACY/ GDPR
PRIVACY POLICY
Strategic Support Ireland | WRCSupport.ie
Strategic Support Ireland respects your privacy and is committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection legislation.
Information We Collect
We may collect and process personal information including:
- Name
- Email address
- Telephone number
- Postal address (where relevant)
- Information provided through contact forms, enquiries, consultations or mediation services
- Information required to provide professional services
How Your Information Is Used
Your information may be used to:
- Respond to enquiries
- Arrange consultations, mediation sessions and support services
- Communicate with you regarding services requested
- Prepare documentation and records relating to services provided
- Meet legal, regulatory and professional obligations
Confidentiality
Strategic Support Ireland recognises the importance of confidentiality.
Information provided during mediation will be treated confidentially, subject to applicable law, safeguarding obligations and any legal requirements that may require disclosure.
Data Security
Reasonable technical and organisational measures are in place to protect personal information from unauthorised access, disclosure, loss or misuse.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of information where appropriate
- Restrict or object to certain processing activities
- Lodge a complaint with the Data Protection Commission
Contact
For privacy-related enquiries:
Strategic Support Ireland
Email: contact@wrcsupport.ie
COOKIE POLICY
What Are Cookies?
Cookies are small text files placed on your device when you visit a website.
They help websites function correctly and may provide information about how visitors interact with a website.
How WRCSupport.ie Uses Cookies
This website may use cookies to:
- Improve website functionality
- Remember preferences
- Monitor website performance
- Analyse website traffic and visitor behaviour
Managing Cookies
Most web browsers allow you to manage or disable cookies through your browser settings.
Disabling cookies may affect the functionality of some parts of the website.
Third-Party Services
Third-party services used by the website, including analytics providers, may place cookies on your device in accordance with their own privacy policies.
By continuing to use this website, you consent to the use of cookies in accordance with this Cookie Policy.
Complaints Procedure
Strategic Support Ireland is committed to providing professional, respectful and high-quality services.
If a client is dissatisfied with any aspect of a service provided, every effort will be made to address and resolve concerns promptly and fairly.
How To Make A Complaint
Complaints should be submitted in writing by email to:
contact@wrcsupport.ie
Please include:
- Your name and contact details
- A clear description of the concern
- Relevant dates and information
- Any supporting documentation
What Happens Next
- Complaints will be acknowledged within 5 working days.
- The complaint will be reviewed.
- Additional information may be requested where necessary.
- A written response will be provided as soon as reasonably possible.
Mediation Services
Where a complaint relates to mediation services, Strategic Support Ireland operates in accordance with relevant professional standards and ethical obligations.
Making a complaint will not affect a client's right to seek independent advice or pursue other appropriate avenues of redress.
Website Terms of Use
Acceptance, By accessing and using WRCSupport.ie, you agree to be bound by these Terms of Use.
Information Only
The information contained on this website is provided for general information purposes only.
Nothing on this website constitutes legal advice, financial advice or professional advice.
Professional advice should always be obtained in relation to specific circumstances.
Intellectual Property
All website content, including text, graphics, branding, logos and materials, remains the property of Strategic Support Ireland unless otherwise stated.
Content may not be copied, reproduced or distributed without prior written permission.
Links To Other Websites
This website may contain links to third-party websites.
Strategic Support Ireland is not responsible for the content, policies or practices of external websites.
Limitation Of Liability
Whilst every effort is made to ensure information is accurate and up to date, Strategic Support Ireland accepts no liability for reliance placed on website content.
Use of this website is entirely at the user's own risk.
Governing Law
These Terms of Use shall be governed by and interpreted in accordance with the laws of Ireland.